Account Manager REMOTE

About the Job
We are looking for an Account Manager to join LiveAboard.com - the global leader in online travel for unique boat-based vacations! We need a professional who thrives in a fun, fast-paced, and dynamic environment. Working remotely, you will bring a creative mindset, attention to detail, and strategic acumen to build and grow long-term business relationships with our partners as we expand into new segments.

As the world’s leading online travel company for boat-based experiences, we make booking trips to explore the world's waters easy. Our team is passionate about adventure, and many have first-hand experience visiting the destinations we sell, ensuring our clients receive the best recommendations and service.

Responsibilities

• Build and maintain long-term relationships with partners, managing the onboarding process and providing guidance to maximize sales results for each vessel.
• Coordinate processes and act as the main point of contact for our Customer Support, Marketing, Rates & Availability teams.
• Analyze sales KPIs, trends, growth opportunities, and potential business losses, offering actionable insights to improve team performance.
• Serve as a brand ambassador for new products and initiatives, creating tailored sales pitches for each partner.
• Maintain and grow sales by identifying new upsell opportunities (e.g., new business initiatives, new inventory, and new segments).
• Identify at-risk clients, resolve conflicts, and work closely with them to achieve significant sales results.
• Collaborate with the marketing team to develop strategic plans and execute high-performing client campaigns.
• Monitor industry trends and stay informed about competitor activities in the online travel space.
• Provide regular updates to key stakeholders on results and progress.
• Actively engage with and inspire your colleagues, contributing to a collaborative and energetic work environment.

What We Offer

• A place in a unique, fast-growing company within an exciting industry
• An opportunity to develop yourself and grow within the role
• A small, high-energy team where you can make a real impact
• An attractive remuneration package
• A passionate team of experienced online travel professionals
• A remote full-time role offering flexibility and autonomy

If you’re passionate about travel and enjoy working in a dynamic environment, we’d love to hear from you!

• Previous experience as an Account Manager or similar role, 3+ years of experience

• Proven track record exceeding growth goals

• Excellent multitasker with keen attention to detail

• Experience building long-term professional relationships

• Proven track record of delivering on quota and obtaining positive reviews

• Ability to work in a fast-paced environment and adapt to changes

• Ability to work effectively with cross-functional teams and all levels of management, internally and externally

• Exceptional knowledge of digital platforms

• Outstanding organizational, communication, presentation, and time management skills

• Strong Excel and PowerPoint skills and experience analyzing datasets and delivering actionable insights

• Ability to explain complex matters in a simple way

• You speak English fluently